Kimberly Sweetman Consulting
Coaching and Training for Libraries
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Planning
Revitalizing Library Spaces
Managing Change
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Customer Service
Customer Service in the Digital Age
Building a Service Culture
Communicate Your Way to Better Patron Service
Reference Interview? Question Interview!
Communication
Coaching Skills for Managers
Group Dynamics
Top Notch Communication Skills for Success
Communicate Your Way to Better Patron Service
Reference Interview? Question Interview!
Leadership
The 21st Century Workplace
Emotional Intelligence
Managing Change
Making the Leap to Library Leadership
Building a Service Culture
Management
Fundamentals of Management
Managing Student Assistants
Helping Employees to Get Things Done
Coaching Skills for Managers
Building a Service Culture
Interviewing and Hiring
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Creating Your Work Portfolio
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The 21st Century Workplace
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Category Archives:
Blog
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Library Friends Groups: A Case Study
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October 27, 2015
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Library Construction: A Case Study
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September 24, 2015
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Employee Accountability
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September 16, 2015
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Customer Service
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September 2, 2015
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Summer Holiday!
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July 8, 2015
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A Quick Guide to Effective Meetings
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July 2, 2015
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Productivity Tips: (Personalized Productivity, part 3)
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June 18, 2015
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Productivity Tools (Personalized Productivity, part 2)
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June 18, 2015
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Personalized Productivity (part 1)
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June 18, 2015
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Resolutions (or, Happy Half-Year!)
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June 16, 2015
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