Emotional Intelligence

What does it mean to be emotionally intelligent and how does the concept relate to success in leadership?  Emotional intelligence—including self-awareness, self-discipline and empathy—are far greater predictors of success at work than traditional intelligence.  Participants will learn what emotional intelligence is and how to develop EI traits in themselves and others.  Participants will also learn how those traits relate to success on the job, particularly for those who are or aspire to be leaders in the library field.   (Full Day)