Assessment

Library Service Assessment:  Using Data to Make Decisions

Cities, towns, colleges and universities increasingly require data and assessment to justify and evaluate programmatic changes related to service. Learn how to measure what counts!  This full day workshop covers the difference between, and strengths of, qualitative and quantitative data; various ways to gather data; how to run focus groups; how to plan effective surveys and how market research can help you to run your library.  (Full Day)