Kimberly Sweetman Consulting
Coaching and Training for Libraries
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Coaching
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About Workshops
Printable List of Workshops
Planning
Revitalizing Library Spaces
Managing Change
Project Planning
Practical Risk Management for Library Projects
Assessment
Customer Service
Customer Service in the Digital Age
Building a Service Culture
Communicate Your Way to Better Patron Service
Reference Interview? Question Interview!
Communication
Coaching Skills for Managers
Group Dynamics
Top Notch Communication Skills for Success
Communicate Your Way to Better Patron Service
Reference Interview? Question Interview!
Leadership
The 21st Century Workplace
Emotional Intelligence
Managing Change
Making the Leap to Library Leadership
Building a Service Culture
Management
Fundamentals of Management
Managing Student Assistants
Helping Employees to Get Things Done
Coaching Skills for Managers
Building a Service Culture
Interviewing and Hiring
Career Development
Work Life Balance
Creating Your Work Portfolio
Resume Improvement
Productivity
The 21st Century Workplace
Time Management
Helping Employees to Get Things Done
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Tag Archives:
service
Library Service & the Culture of Haste
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March 10, 2015
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The TEDx Talk Every Librarian Should Watch
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July 7, 2014
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Customer Service in the Digital Age
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June 5, 2014
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Disrupting the Library, part 2
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May 7, 2014
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